Derek Franks, Electronic Arts Global Director of Insights; Worldwide Customer Experience at EA
Derek Franks, Global Director of Insights for Worldwide Customer Experience at Electronic Arts, is a leader with a passion for using data to better understand markets and customers in order to drive improved business results.
Prior to joining EA, he worked as a data scientist at IBM where he focused on helping business leaders solve challenging problems with data. He has been a speaker at global conferences and collaborated with top companies from around the world.